Terms of Service

1. Parties and scope

These Terms of Service (the "Terms") form a binding agreement between you and Krzysztof Ozegowski (Enigami.tech), Pfäffikon, Switzerland — Enigami.tech is a trade name; it is not (yet) a registered legal entity. — who operates Kneecap.care at https://kneecap.care ("we", "us", the "operator").

Kneecap.care is a business tool. You may use it only as a company, a self-employed person or another professional, and only for professional purposes. Kneecap.care is not offered to consumers; these Terms are drafted for business use. If you accept these Terms on behalf of an organisation, you confirm that you are authorised to bind it, and "you" means that organisation.

By creating an account or by using the service you accept these Terms in the version 2026-08-19, effective 19 August 2026. If you do not accept them, do not use Kneecap.care. The Privacy Policy and the Cookie notice are part of this agreement.

2. Development notice (read first)

Keep your own copies of issued documents and your bookkeeping; the PDF archive and export features help but do not replace your own records.

In practice: check every number, VAT rate, address and QR-bill payment part before you send a document or file it with your accounts. A document produced by Kneecap.care is your document, issued in your name, and you are the one your client and the tax authorities will hold to it.

3. Your account

• Eligibility. You must be at least 18 years old and legally able to enter into contracts. One account belongs to one business; do not share a single account between unrelated businesses.
• Accurate data. Give us a working e-mail address and keep your account and company details current. We use that address for service notices, so an out-of-date address means you miss them.
• Credentials. Keep your password secret and do not let anyone else use your login. We strongly recommend enabling two-factor authentication, keeping your backup codes somewhere safe, and marking a device as trusted only when it is genuinely yours.
• Responsibility. You are responsible for everything that happens under your account, including documents issued and e-mails sent from it.
• Misuse. Tell us at hello@kneecap.care immediately if you suspect your account has been accessed by someone else, and change your password.

4. The service

Kneecap.care currently lets you:

• create and manage clients, invoices, proforma invoices and offers, with line items, discounts and Swiss VAT handling;
• number documents automatically through numbering series you configure, with a manual override where you need one;
• render each document as a PDF, optionally with a Swiss QR-bill payment part;
• send a document by e-mail to a recipient you choose — the message goes out from our domain with your sender name and your reply-to address, and a footer noting that it was sent via Kneecap.care;
• keep an archive of the exact PDF of every issued document, plus a status history and a send log;
• export your data and delete your account from your profile.

We develop the service continuously and may add, change or remove features. Where a change materially reduces what the service does, we will give you notice in the app before it takes effect, so that you can export your data.

Price. Kneecap.care is free of charge today. Paid plans may be introduced with 30 days' notice; continued use after the notice period means acceptance of the new terms and prices. You may delete your account at any time, and no charge will ever be applied without your explicit agreement.

5. Your content and your responsibility

Everything you put into Kneecap.care — client records, documents, texts, logos — is your content. You are responsible for it, and in particular for:

• Accuracy. The correctness and completeness of every document you issue: amounts, VAT rates and VAT numbers, dates, payment terms, document numbering, and the IBAN, QR-IBAN and reference in the QR-bill. Check the payment part before sending — a wrong IBAN or reference means your client cannot pay you.
• Compliance. Whether the documents you issue satisfy the invoicing, VAT and bookkeeping rules that apply to your business, and your ten-year record-keeping duty under Swiss law.
• Client data. That you obtained your clients' data lawfully, that you may store it here and use it to send them documents, and that the recipients of your e-mails expect to hear from you.
• Rights. That you own or are licensed to use the logo and any other material you upload.

Licence. You keep all rights in your content. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, copy, transmit, render and display it strictly to the extent needed to operate the service for you — for example to generate a PDF, archive it and e-mail it to the recipient you chose. The licence ends when you delete the content or your account. We claim no ownership of your content and will not use it for our own purposes.

6. Acceptable use

You must not:

• use Kneecap.care to create or send unlawful, fraudulent, deceptive or misleading documents, including invoices for goods or services that were never supplied;
• use the send feature for unsolicited bulk e-mail, marketing campaigns, phishing or anything else that would be spam — it exists to deliver documents to your own clients;
• impersonate another business or person, including in the sender name and company profile;
• upload malware, or content that infringes third-party rights;
• reverse engineer, decompile, scrape or copy the service, or attempt to derive its source code, except to the extent mandatory law allows;
• probe, scan, overload or circumvent our security, rate limits, authentication or usage quotas, or access data that is not yours;
• resell the service or make it available to third parties as your own product.

We apply rate limits and other technical safeguards to protect the service, and we may refuse or throttle requests that endanger it. Abuse of the e-mail feature harms the reputation of our sending domain for every user, so we treat it strictly.

7. Availability, maintenance and backups

The service is provided on an "as is" and "as available" basis. There is no service level agreement, no guaranteed uptime and no guaranteed response time. We may take the service down for maintenance, and we will try to do so at quiet times and to warn you in advance where a longer interruption is planned.

Kneecap.care depends on third-party providers — hosting, database, authentication, e-mail delivery and DNS — listed in the Privacy Policy. An outage or a change at one of them can make the service or a feature such as e-mail sending unavailable, and we do not control that. Parts of the infrastructure run on free tiers, which may be paused, rate-limited or changed by the provider.

No backups. Our database currently runs on a free plan that includes no automated backups. If data is lost through a provider failure, a bug or an accidental deletion, we may be unable to restore it. Use Profile → Export my data regularly, keep the archived PDFs of the documents that matter, and keep your bookkeeping outside this app. This is not fine print: treat Kneecap.care as a convenient front end to your records, never as their only home.

8. Intellectual property

The service — its software, design, layout, texts, the Kneecap.care name and logo, and the Enigami.tech name — belongs to the operator or its licensors and is protected by copyright and other rights. These Terms give you a limited, non-exclusive, non-transferable, revocable right to use the service as intended, and nothing more. No trade mark or other licence is granted beyond that.

If you send us feedback, ideas or feature suggestions, we may use them freely and without compensation, attribution or confidentiality obligation, to improve the service. You do not lose any rights of your own by sending feedback, and you are never obliged to send any.

9. Privacy and data protection

How we handle personal data is described in the Privacy Policy, which forms part of these Terms. Section 4 of that policy ("Your clients' data — we act for you") is the data processing agreement between us: for the client and document data you enter, you are the controller and we act as your processor on your instructions. By accepting these Terms you also accept those processing terms and the sub-processors listed there.

You are responsible for having a legal basis to store your clients' data here and for informing them as your own privacy law requires.

10. Term and termination

• By you. You may stop using the service at any time and delete your account from Profile → Delete account, without notice and without giving a reason. Export your data first — deletion is immediate and permanent, and we cannot undo it.
• By us. We may suspend or terminate your account if you materially breach these Terms (in particular section 6), if we are legally required to, or if your use endangers the service or other users. Where the circumstances allow, we will warn you first and give you a chance to fix the problem and to export your data.
• Discontinuation. If we discontinue Kneecap.care, we will announce it in the app and by e-mail with as much notice as is reasonable — at least 30 days where circumstances allow — so that you can export your data.
• Effect. On termination your right to use the service ends and your data is deleted as described in the Privacy Policy. The licence in section 5 ends with your content; sections 8, 11 and 13 survive termination.

11. Warranties and liability

To the extent permitted by Swiss law, the service is provided without any warranty, express or implied. In particular we do not warrant that it will be uninterrupted or error-free, that documents will be generated correctly, that they will meet the invoicing, VAT or bookkeeping requirements applying to you, or that data will not be lost. Kneecap.care is software, not tax, accounting or legal advice.

We are not liable for:

• indirect or consequential damage, lost profit, lost savings, loss of goodwill or business interruption;
• loss or corruption of data, including data that cannot be restored because there is no backup (section 7);
• tax, accounting, contractual or other legal consequences of documents that are incorrect, incomplete, late, misnumbered or wrongly addressed;
• payments that fail or go astray because of a wrong IBAN, QR-IBAN or QR reference;
• unavailability of the service or of a third-party provider it depends on; or
• damage caused by your breach of these Terms or by unauthorised access to your account through credentials you failed to protect.

Any further liability of the operator is excluded to the extent legally permissible. Under art. 100 of the Swiss Code of Obligations, liability for intent and gross negligence cannot be excluded and is therefore not excluded here; the same goes for any other liability that mandatory law does not allow us to limit, such as liability for personal injury or under product liability law.

Where we are liable despite the above, our total liability for all claims arising in any twelve-month period is capped at the fees you paid us for the service in the twelve months before the event giving rise to the claim. As the service is currently free of charge, that amount is currently zero.

You will indemnify us against third-party claims — including from your clients and from authorities — that arise from your content, your documents or your use of the service in breach of these Terms.

12. Changes to these Terms

We may change these Terms when the service or the law changes. The version and effective date at the top of this page always show the current wording. We announce material changes in the app or by e-mail before they take effect and may ask you to accept the new version before you continue; minor corrections take effect when published. Continued use of Kneecap.care after a change means you accept it. If you do not accept a change, your remedy is to stop using the service and delete your account.

13. Governing law and jurisdiction

These Terms and any dispute arising out of or in connection with them, including their conclusion, validity and termination, are governed by Swiss substantive law, excluding its conflict-of-law rules and excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).

The exclusive place of jurisdiction is the competent court at the operator's seat in Pfäffikon SZ, Switzerland. Before going to court, please write to us — most problems are solved faster by e-mail.

If a provision of these Terms is or becomes invalid, the remaining provisions stay in force and the invalid provision is replaced by the valid one that comes closest to its purpose. Our failure to enforce a right is not a waiver of it. You may not assign this agreement without our consent; we may assign it to a legal entity that takes over the operation of Kneecap.care, on notice to you.

14. Contact

Questions about these Terms: hello@kneecap.care. Operator details are in the Imprint; data handling is described in the Privacy Policy.